Terms of service

Last updated: 6 November 2026

These terms are the agreement between you and NueForm Inc. (“we”), which provides Spambo. By using Spambo you agree to them. The privacy policy explains what Spambo reads and keeps.

1. What Spambo is

Spambo is an email bodyguard for Gmail and Google Workspace. It looks at your new mail as it arrives, keeps mail from people you know in your inbox, and moves junk, scams and unwanted mail into Spambo folders in your Gmail. It can also warn you about an email that might be a scam, move mail from people you know back out of Gmail’s Spam folder, and ask strangers what they need before their email reaches you. You sign up, change settings and get help entirely by email, at spambo@spambo.ai.

2. The private beta

• Spambo is in private beta, and places are limited. When you write to sign up, you may be put on a waiting list first. We let people in by hand, and nothing is charged before you’re let in. If the beta is full, you can save a payment method to be first in line. It’s charged $12 only when you’re let in and connect your Gmail.
• During the beta, Google asks you to reconnect your Gmail every 7 days. Spambo emails you a new link when it’s time.
• Beta time doesn’t count against your plan: your paid year starts when Spambo leaves the beta.
• Things may change more often during the beta.

3. Who may use Spambo

• You must be at least 18 and able to agree to these terms, with one exception: someone under 18 may use Spambo as a member of a Spambo family managed by their parent or legal guardian, and only that way.
• Someone under 13 may use Spambo only that way, and only once their parent or legal guardian has agreed for them, as the privacy policy explains.
• To manage a Spambo family, you must be 18 or older and have a Spambo plan of your own, with your Gmail connected.
• You may connect only a mailbox that is yours. Google asks the mailbox’s owner to sign in and give permission; nobody can do that for them. A child under 13 may need their parent or guardian’s help, and Google may ask the parent to approve.
• One plan covers one mailbox read by one person. Google Workspace mailboxes are welcome; shared team inboxes are not covered.
• You must also follow Google’s terms for your Google account.

4. Your account is your email address

• There is no password. Your account is the email address you signed up with, and connecting your Gmail through Google proves the mailbox is yours.
• Before Spambo changes a setting or a rule, it checks that the email really came from your mailbox, for example by finding it in your Sent folder. “Stop the reports” works from any email. Cancelling and deleting send a link to your account’s address instead.
• Anyone who controls your mailbox can control Spambo, so keep your email account secure.
• Each link Spambo sends does one thing and stops working after a while; most work only once. Don’t share them.

5. Price and renewal

• Spambo costs US$12 a year, billed once a year. If you pay in another currency, you’re charged in your currency at that day’s rate. Stripe handles the payment, and the charge shows as SPAMBO.AI on your statement.
• Your plan renews automatically every year until you cancel.
• About 20 days before each renewal, Spambo emails you a reminder with the date, the amount and how to cancel.
• If you join through a friend’s invitation, your first month is free. You add a payment method when you sign up, and $12 is charged 30 days later unless you cancel before then. That first payment covers the 12 months after the free month. There is one free first month per mailbox and per payment method.
• If you connect your Gmail more than 3 days after paying, your year starts when you connect.
• If a renewal payment fails, Spambo keeps working while Stripe tries again and emails you a link to pay another way. If it still fails, your plan ends.
• If Spambo can’t reach your Gmail when a renewal is due, because the connection broke or you never connected, Spambo moves your renewal to about 30 days after it lost access and tells you. If it still can’t reach your Gmail then, it turns off your renewal so you aren’t charged, and your plan ends. Reconnect before then to keep it.
• You earn a free month when a friend you invited pays, and for each gift you give, once 30 days pass without a refund or dispute. There is one per friend’s mailbox. Each free month moves your renewal date forward a month. You can bank up to 12 at a time. If you have no plan yet, the month waits until you join. Free months have no cash value.
• A gift is paid once, for 1 to 5 years, and is never charged again to the giver’s payment method. A gift’s time starts when the recipient connects. If they already have a plan, it stops renewing, and the gift starts when their paid time ends. When the gift ends, the person who received it can keep Spambo by adding their own payment method.
• If the price changes, we’ll email you at least 30 days before it applies to your renewal.

6. Cancelling

• Cancel anytime: write “cancel my plan” to spambo@spambo.ai. Spambo emails a link to your account’s address; press “Turn off renewal” on that page.
• Your plan won’t renew, and Spambo keeps working until the end of the year you paid for.
• Every renewal reminder has a cancel link too.
• Can’t write from your account’s address? Write from another one. If you paid by card (Apple Pay and Google Pay count as a card; Link, Amazon Pay and Klarna don’t, even with a card saved in them), Spambo will ask for the card’s last four digits, its expiry month and year, and the amount and date of your last charge. It checks them with Stripe without keeping them, and confirms by email to both addresses. If you paid another way, reply “help” instead, and a person will sort it out with you by email.

7. Spambo Family

• A Spambo user can make other people part of their Spambo family. That user, the manager, pays for each member’s Spambo and gets copies of some of the email Spambo looks after for them. Each member has their own Spambo, connected with their own Google account.
• The manager gets a copy of each scam email Spambo catches in a member’s inbox and of each email Spambo warns them might be a scam, and copies of the other kinds of email the manager asked for. Sign-in codes, password resets, other sign-in emails and email with sexual content are never copied: at most, the manager gets a short note that one came. The manager doesn’t see the rest of a member’s email and can’t change anything in their inbox.
• Before someone joins, Spambo shows them what their manager will see, and they agree to it. If the manager later asks for more, Spambo tells the member 3 days before it starts. Members get a regular reminder of what their manager sees.
• If you manage a Spambo family, you’re responsible for the members you add and for how you use what Spambo sends you about them. Add only people who want to join. Never answer or agree in someone else’s place, for example from their phone or their email account, except as a parent or guardian agreeing for a child under 13. Use the copies only to help the people they’re about.
• If a member is under 18, you must be their parent or legal guardian, and you accept these terms for them. Spambo asks you to confirm it before you pay. If they’re under 13, paying with your own card and agreeing on Spambo’s page before their Google account is connected are your consent for them, as the privacy policy explains.
• Each member’s Spambo is its own plan, paid by the manager: US$12 a year per member, renewing automatically until the manager cancels it, with a reminder about 20 days before each renewal. If you pay in another currency, you’re charged in your currency at that day’s rate. Adding someone to a family earns no free month. A plan for a member under 13 must be paid by card.
• A member can leave at any time: write “leave” to spambo@spambo.ai, then press the button on the page Spambo emails to the member’s own address. Leaving ends the member’s Spambo and deletes what Spambo knows about them, as “delete everything” does, and Spambo tells the manager. A member can’t pause Spambo, or keep it without the family: leaving is the way out.
• The manager can remove a member at any time: the member’s Spambo ends at once, and Spambo tells them. If the manager cancels a member’s plan instead, the member keeps Spambo until the end of the year that was paid for. If the manager deletes their own account, every member’s Spambo ends at once. Nothing more is charged for a member whose Spambo has ended, and nothing is refunded automatically; if something isn’t right, write to us.
• When a member’s Spambo ends, a member who is 18 or older can sign up on their own. For a member under 18, Spambo deletes what it knows about them.
• Copies the manager already has stay in the manager’s Gmail, because Spambo never deletes mail.

8. Refunds

If something isn’t right, write to spambo@spambo.ai and we’ll make it right. A person reads every request.

9. Using Spambo fairly

Don’t use Spambo to:

• harm, harass, deceive or spam anyone;
• connect a mailbox that isn’t yours;
• get Spambo to email people, for example with forged mail;
• break, overload or get around Spambo’s security, or reach anyone else’s data;
• add someone to a Spambo family against their wishes, or say you’re someone’s parent or guardian when you aren’t;
• resell Spambo, or run it on a shared team inbox.

10. Spambo is a filter, and filters make mistakes

• Spambo works automatically and uses AI. It can hide an email you wanted, or let junk or a scam through.
• It never deletes anything. Mail it hides goes into your Spambo folders: Spambo/Scams, Spambo/Junk, Spambo/Marketing, Spambo/Newsletters, Spambo/Cold pitches and Spambo/Blocked. Look in them now and then, especially when you’re waiting for an email.
• The Spambo/Check this label is a warning, not a verdict. Spambo never says an email is safe. Before you pay or share anything an email asks for, check with the sender another way, like a phone number you already have.
• When Spambo can’t reach Gmail or its AI, it leaves mail where Gmail put it. When it can’t tell whether a stranger’s email is wanted, it may put it in Spambo/Cold pitches and ask the sender what it’s about, or in Spambo/Junk if it fails its sender checks, so look there too.
• Spambo doesn’t replace your own care or other security tools.

11. Limits of liability

• We work hard to keep Spambo running and accurate, but we provide it “as is”. We can’t promise it will be perfect, always available, or catch every scam.
• To the extent the law allows, we aren’t responsible for losses that come from an email Spambo hid, delayed or let through, from Spambo being unavailable, or for any indirect or consequential loss.
• To the extent the law allows, our total responsibility to you is limited to the amount you paid us in the 12 months before the claim.
• Some places don’t allow these limits, so they may not apply to you. Nothing here takes away rights the law gives you that can’t be waived.

12. Ending the service

• You can stop anytime: cancel your plan, pause Spambo, remove its access in your Google Account settings, or delete everything, which ends your plan at once (see the privacy policy). If you’re a member of a Spambo family, you stop by leaving (see section 7).
• We may suspend or close an account that breaks these terms. When we do, we’ll tell you why if we can, and we won’t refund the time left on your plan.
• If we stop offering Spambo, we’ll tell you by email at least 30 days before, and refund the time left on your plan.
• Whenever Spambo stops, your mail stays in your Gmail, Spambo folders included.

13. Changes to these terms

We may change these terms. If a change matters, we’ll email you at least 30 days before it takes effect. If you keep using Spambo after that, the new terms apply. The date at the top shows the last change.

14. Who provides Spambo

Spambo is a product of NueForm Inc.

NueForm, Inc., 5005 W Laurel Ave, Suite 100, #1028, Tampa, FL 33607

These terms are governed by the laws of the State of Florida, and disputes go to the state or federal courts in Hillsborough County, Florida.

15. Contact

spambo@spambo.ai